Support
Access your account portal, get AI-powered help, and explore support options for your MFC license.
Access your account portal
Already an MFC customer? Enter your billing email and we'll send a secure link to your account portal, where you can manage licenses, chat with AI support, and submit tickets.
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Every license includes support.
Upgrade for instant answers.
Standard support comes free with every MFC license. The 24/7 premium tier adds deeper guidance and faster help.
Standard Support
Included with every license
$0 / forever
No subscription required
Claude Haiku AI- 10 AI messages per day via account portal
- Directional answers — points you to the right feature or setting
- Ticket escalation with 3–5 business day response
- Knowledge base access for common questions
- Thorough step-by-step walkthroughs
- Instant email walkthroughs on request
- Settings file editing assistance
24/7 Instant Support
For shops that need real answers, fast
$99.99 / month
or $999.99/year (save $199.89)
Claude Sonnet AI- 50 AI messages per day via account portal
- Thorough guidance — detailed walkthroughs and explanations
- Next business day ticket escalation
- Instant email walkthroughs sent directly to your inbox
- Smarter AI model for complex process and pricing questions
- Settings editing assistance — describe the change, review the diff, apply it
- Priority access to new features and improvements
Ready for expert‑level support?
Upgrade to 24/7 Instant Support and get deeper, faster answers from a smarter AI that understands your specific MFC setup.
Cancel anytime. No long-term commitment.
Have a sales question or need help before purchasing? Email us at [email protected]